Mar 4, 2009

cloud

I feel sorry for the Pitney Bowes employee I spoke with yesterday. Not because I was rude, or difficult. I was never, nor am I ever [wink] either of those things when dealing with customer service [wink, wink] representatives. I feel sorry for her because she had no idea the can of worms she opened when she said, "I bet you can't wait to get married so you can change your last name to your husband's."

Poor girl.

She didn't, of course, say it unprompted. The conversation went something like this:

PB Rep: Thank you for calling Pitney Bowes, please tell me your name and how I can assist you."

HKC: My name is Haley Cloyd, and I'm calling about our account.

PB Rep: Alright, and can you spell that for me Haley?

HKC: Sure. It's H-A-L-E-Y C-L-O-Y-D.

PB Rep: Alright Ms. Cloud, how can I help you today?

HKC: Oh, actually it's pronounced Cloyd, you know, rhymes with Lloyd.

PB Rep: Oh, sorry.

HKC: No worries. It's happened my whole life.

PB Rep: I bet you can't wait to get married so you can change your last name to your husband's.

Long pause...

HKC: Oh, well actually I plan on hyphenating, ideally both of us would hyphenate.

Longer pause...

PB Rep: Oh...well...um...yeah. I guess people are doing that these days...

Us crazy girls and our new fangled ideas these days. An additional note on this topic, Sarah Swanson-Dexel [yes, she AND her lovely husband, AND their darling daughters all have hyphenated last names] said to me in one of our first conversations, "not every guy will. But the right ones will." Love her. Love them. Love these new fangled ideas floating around inside my head.